The effect of Lebanese public transport on visitor's satisfaction

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dc.contributor.author Ladki, Said
dc.contributor.author Shatila, Fatima
dc.contributor.author Ismail, Samar
dc.date.accessioned 2018-10-31T10:49:54Z
dc.date.available 2018-10-31T10:49:54Z
dc.date.copyright 2014 en_US
dc.date.issued 2018-10-31
dc.identifier.issn 1844-9743 en_US
dc.identifier.uri http://hdl.handle.net/10725/9651 en_US
dc.description.abstract This study measures the effect of public transport on overall visitors' satisfaction with Lebanon. The target sample represented n=250 tourists and residents of Lebanon. The instrument was composed of two parts. Excluding demographics all items were answered on a seven points likert type scale. Factor analysis was conducted, where the Varimax method of rotation was used as a principal components method of extraction. Six performance dimensions of public transport were identified: safety and efficiency ease of use, cleanliness, price value, and difficulty to reach. Factors with eigenvalues greater than or equal to 1.0 were considered significant. Overall satisfaction with Lebanon as a tourist destination is negatively affected by safety and efficiency of transport mode, ease of use of transportation in Lebanon, and ease of access to attractions. Cleanliness and difficulty to reach the attraction positively affected overall satisfaction with Lebanon as a tourist destination. This study concludes that the performance of public transport has an effect on the overall satisfaction with Lebanon as a destination. en_US
dc.language.iso en en_US
dc.title The effect of Lebanese public transport on visitor's satisfaction en_US
dc.type Article en_US
dc.description.version Published en_US
dc.author.school SOB en_US
dc.author.idnumber 199629240 en_US
dc.author.department Hospitality Management And Marketing en_US
dc.description.embargo N/A en_US
dc.relation.journal Journal of Tourism Challenges and Trends en_US
dc.journal.volume 7 en_US
dc.journal.issue 243 en_US
dc.article.pages 87-96 en_US
dc.keywords Lebanon en_US
dc.keywords Public transport en_US
dc.keywords Safety en_US
dc.keywords Visitor satisfaction en_US
dc.identifier.ctation Ladki, S., Shatila, F., & Ismail, S. (2014). The Effect of Lebanese Public Transport on Visitor's Satisfaction. Journal of Tourism Challenges and Trends, 7(2), 87. en_US
dc.author.email sladki@lau.edu.lb en_US
dc.identifier.tou http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php en_US
dc.identifier.url https://search.proquest.com/docview/1662648392/fulltext/73F74E5ABC1B4661PQ/1?accountid=27870 en_US
dc.author.affiliation Lebanese American University en_US

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