Consumer involvement in restaurants

Ladki, Said

Consumer involvement in restaurants

Ladki, Said

URI: http://hdl.handle.net/10725/9643

URL: https://www.tandfonline.com/doi/abs/10.1300/J071v01n03_06

DOI: https://doi.org/10.1300/J071v01n03_06

Date: 2018-10-31

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Abstract:

This study mesures consumer involvement in restaurants as a determinant of satisfaction in two parts. Part (I) offers a theoretical and conceptual background of consumer involvement and satisfaction literature in the foodservice industry. Part (II) proposes and tests a comprehensive model that evaluates consumer involvement in restaurants and discusses the variables that impact satisfaction.

Citation:

Ladki, S. (1995). Consumer Involvement in Restaurants: A Measure of Satisfaction (Part I). Journal of nutrition in recipe & menu development, 1(3), 47-58.