Cross-cultural Training

Abstract

The global expansion of commerce inevitably brings an increase in expatriate employees. While "expats" can provide continuity, valuable expertise, and other skills, they must acclimatize successfully and remain in the job a reasonable time. Can pre- and post-training programs accomplish this? A questionnaire to expat workers from India, England, Finland, Mexico, and Lebanon working in 10 different countries examined such training (or lack of it) and its various effects. Statistical results found that cross-cultural training reduced turnover and increased expat satisfaction, performance, and willingness to take another foreign assignment. However, results varied among particular types of training.