Exploring Employee Involvement in Hotels in Lebanon

Abstract

Many large companies in the Arab world have been emphasizing HRM in their organizations as they learned about the benefits of HRM in the west. But what is the real picture? This case study of international luxury hotels in Lebanon shows that although the managers of these hotels stress that employee involvement is applied in their organizations, the reality on the ground is rather different. Hotel employees noted that they are not involved in the design of their jobs and that their input is often left out in performance appraisals. The paper ends by offering some valuable recommendations and insights