Abstract:
Based on a study conducted on the Lebanese software firms, it was found that the development process is applied based on subjective assessments and self made rules,
documentation and planning issues are not the main concern, and assuring quality in
software is regarded as a burden that delays the production of software and increases its cost. This showed the need of the Lebanese firms for a quality system to be
introduced into their companies. The quality system is suggested for small-to-medium
scale Lebanese firms in order to attain an acceptable level of quality in the software production industry. It is based on a selection of international standards namely the
ISO and IEEE SQA standards. It contains and focuses on the minimum activities to be carried out in each of the development phases. The aim is to produce a simple and direct quality system integrated into the entire development phases and accepted by the
Lebanese firms' managers. A case study is also presented, where the suggested quality system is implemented at a small scale Lebanese company.
