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SOB - Scholarly Publications: Recent submissions

  • Board monitoring and audit fees 
    Jizi, Mohammad; Nehme, Rabih (2020-12-03)
    Purpose This paper aims to examine whether CEO/chair dual roles influence board monitoring-audit fees nexus. The impact of corporate governance on audit fees literature is lacking in the banking sector, which is subject ...
  • From cognition to action 
    Alnakhli, Hayam; Singh, Rakesh; Agnihotri, Raj; Itani, Omar S. (2020-12-01)
    Purpose This study aims to investigate salespersons’ self-monitoring and its effect on adaptive selling behavior. As salespeople are constantly facing different customers with various needs and want and engaging in a ...
  • “Us” to co-create value and hate “them” 
    Itani, Omar S. (2020-12-01)
    Purpose The purpose of this paper is to understand the role of identity-based relationships, customer brand identification and peer identification, in driving customer outcomes including customer experiential hedonic ...
  • Economic Development and COVID-19 Cases 
    Marrouch, Walid; Sayour, Nagham (CIRANO, 2020-10-05)
    This note provides preliminary evidence on the determinants of the COVID-19 infection and death cases using a sample of 217 countries and territories. We control for a number of country characteristics. These include GDP ...
  • Confidence in Public Institutions and the Run up to the October 2019 Uprising in Lebanon 
    Fakih, Ali; Makdissi, Paul; Marrouch, Walid; Tabri, Rami V.; Yazbeck, Myra (IZA, Institute of Labor Economics, 2020-10-05)
    This paper uses the 2013 World Value Survey, as well as the 2016 and 2018 waves of the Arab Barometer, to analyze the dynamics of trust in public institutions in Lebanon. It finds strong evidence that confidence in most ...
  • A stochastic dominance test under survey nonresponse with an application to comparing trust levels in Lebanese public institutions 
    Fakih, Ali; Makdissi, Paul; Marrouch, Walid; Tabri, Rami V.; Yazbeck, Myra (2020-10-05)
    Stochastic dominance comparisons of distributions based on ordinal data arise in many areas of economics. This paper develops a testing procedure for such comparisons under survey sampling from large finite populations ...
  • Is there a garbage Kuznets curve? 
    Baalbaki, Rayan; Marrouch, Walid (2020-10-05)
    This note examines the environmental Kuznets curve hypothesis for municipal solid waste in 33 OECD countries between 1995 and 2012. Wang's (2013) flexible polynomial model is utilized. The results show that there exists ...
  • Effect of gasoline prices on car fuel efficiency 
    Marrouch, Walid; Mourad, Jana (2020-10-05)
    This paper explores how gasoline prices affect the sales of new and used cars in Lebanon. Using a rich dataset on monthly imported cars from 2000 to 2016, a vector autoregressive analysis is used to model different consumer ...
  • Adaptation Effectiveness and Free-Riding Incentives in International Environmental Agreements 
    Benchekroun, Hassan; Marrouch, Walid; Chaudhuri, Amrita Ray (2020-09-23)
    While an international agreement over the reduction of greenhouse gases (GHGs) emissions proves to be elusive, there is a large and growing support for investment in developing more effective technologies to adapt to climate ...
  • Economics of international environmental agreements 
    Kayalica, Ozgur; Cagatay, Selim; Mihci, Hakan (Routledge, Taylor & Francis Group, 2020-09-15)
  • Dividend policy and corporate investment under information shocks 
    Harakeh, Mostafa (2020-06-23)
    This study exploits the mandatory adoption of International Financial Reporting Standards (IFRS) as an exogenous shock to the corporate information environment to examine how the constraining effect of dividend policy on ...
  • The effect of physical structure on working and personal behavior 
    Messarra, Leila Canaan; Karkoulian, Silva; El-Farr, Hadi (2020-06-03)
    Changing business practices and global market demands are placing intense pressure for more intelligent buildings. Since employees are influenced by their physical and work place environment, the purpose of this research ...
  • Exploring the role of extrovert-introvert customers’ personality prototype as a driver of customer engagement 
    Itani, Omar S.; El Haddad, Rania; Kalra, Ashish (2020-03-11)
    Drawing on social exchange theory, the current study examines new drivers and their associated processes of customer engagement. In spirit, the study tests the direct and indirect impacts of the extraversion–introversion ...
  • Social media use in B2b sales and its impact on competitive intelligence collection and adaptive selling 
    Itani, Omar S.; Agnihotri, Raj; Dingus, Rebecca (2020-03-11)
    This paper examines the use of social media by business-to-business (B2B) salespeople to assist in their job functions. The authors propose that a salesperson's attitude toward social media usefulness, as well as a ...
  • Between a rock and a hard place 
    Itani, Omar S.; Jaramillo, Fernando; Paesbrugghe, Bert (2020-03-11)
    Service businesses are increasingly facing more demanding customers as a result of a shift in power from the service providers' side to the customers' side. Related literature predominantly examines the negative side of ...
  • The effects of empathy and listening of salespeople on relationship quality in the retail banking industry 
    Itani, Omar S.; Inyang, Aniefre Eddie (2020-03-11)
    Purpose The purpose of this paper is to examine the relations between salespeople’s empathy and listening behaviour and the relationship quality (RQ) customers have with their banks, taking into consideration the moderating ...
  • Building customer relationships while achieving sales performance results 
    Itani, Omar S.; Goad, Emily A.; Jaramillo, Fernando (2020-03-11)
    Despite its importance in sales, listening is an overlooked concept in research with limited empirical studies examining the construct since the work conducted by Castleberry and Shepherd (1993) and Ramsey and Sohi (1997). ...
  • Can salesperson guilt lead to more satisfied customers? Findings from India 
    Gabler, Colin B.; Agnihotri, Raj; Itani, Omar S. (2020-03-11)
    Purpose The purpose of this paper is to investigate guilt proneness as a prosocial salesperson trait and its impact on outcomes important to the firm, the customer as well as the salesperson. Specifically, the authors ...
  • Achieving top performance while building collegiality in sales 
    Itani, Omar S.; Jaramillo, Fernando; Chonko, Larry (2020-03-11)
    While previous literature provides evidence of the positive relationship between ethical climate and job satisfaction, the possible mechanisms of this relationship are still underexplored. This study aims to enhance scholars’ ...
  • Salesperson ambidexterity and customer satisfaction 
    Agnihotri, Raj; Gabler, Colin B.; Itani, Omar S.; Jaramillo, Fernando; Krush, Michael T. (2020-03-11)
    This research investigates the effects of sales-service ambidexterity on salesperson role perceptions, behaviors, and customer satisfaction. Using a business-to-business, salesperson-customer sample, we build and test a ...

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