Abstract:
The success of any organization depends largely on 'those called to carry out its
operations and to achieve its goals ,employees. Employees are then the most
valuable assets in any organization ,especially in labor intensive and service
businesses such as Banks. Therefore, acquiring. this new "Human Asset "
should receive the same im'portance or even more importance than acquiring a
new fixed asset.
The main purpose of this reseitrch is to assess the adequacy of recruiting and
selection processes followed by banks operating in Lebanon. In addition, this
research aims at studying the impact of recruiting an selection on employee
satisfaction and turnover.
Based on the results obtained, it was found that the recruiting process is
adequate but it needs some improvements . while it was found that the
selection process in most of the banks contacted is below standard. It was also
found that employee satisfaction and turnover are dependent on the adequacy
of placement and recruiting policies.
Therefore, to secure the placement of the right person in the right place, to
increase employee satisfaction, and to reduce employee turnover among new
hires, it is recommended that the personnel managers should be personnel
oriented, they should always update their knowledge through seminars and
readings in personnel materials, they should assess the effectiveness of their
recruiting and selection processes continuously to correct any mistakes in them,
they should treat all recruits at all positions equally. Finally, they are
recommended to try the use of recruitment software applications that facilitate
their work and save a lot oftheir time.
