The Mediating Role of Work-Life Balance in the Relationship Between Emotional Intelligence and Employee Well-Being

Abstract

The study aimed to explore the relationship between emotional intelligence (EI), work-life balance (WLB), and work-related well-being among Lebanese employees, taking into account the ongoing Lebanese crisis. Given the challenging circumstances faced by employees in Lebanon, it is crucial to understand how factors like EI and WLB impact their well-being in the workplace. Data was collected through an online survey, with 117 participants from various industries in Lebanon, providing a diverse sample reflective of the current socio-economic context. The study’s findings revealed that EI and WLB were positively correlated with work-related well-being dimensions such as job satisfaction and work engagement, while demonstrating an inverse correlation with job stress. These results hold significant implications for HR managers and organizations operating in crisis, as they shed light on the importance of fostering emotional intelligence and ensuring a healthy work-life balance to promote employee well-being and mitigate job stress during this crisis. While the study offers valuable insights, it also acknowledges its limitations and provides recommendations for future research, encouraging further exploration of these factors in the Lebanese context.