Abstract:
Covid19 pandemic was a global game changer. Work-from-home became an increasingly common business practice and company offices increasingly became unoccupied. Therefore, standard business management and leadership practices no longer apply in today’s highly digitized virtual work space. The purpose of this study is to investigate the relationship between E-leadership, employee satisfaction, and employee’s job performance and commitment during the age of digital transformation.
This study adopted a quantitative approach. Via the use of questionnaires distributed to employees and managers working across different sectors in Lebanon, we asked employees about: (1) their experiences with the digital transformation, (2) the company’s leadership evolution (if any), and (3) how did this shift affect their performance and commitment (if at all). Quantitative techniques were used to test the relationships between e-leadership, employee satisfaction, job performance and commitment, while factoring in the firms’ size.
Our findings reveal that the more e-leadership strategies were implemented in an organization, the better the attitudes (self-reported) of employee performance measures. Increased e-leadership implementation resulted in an increase in employee engagement, satisfaction, and retention. We also identified a significant moderating effect of firm size on the effect of e-leadership and employee performance.
