The Relationship Between Employees’ Internal Corporate Social Responsibility and Organizational Citizenship Behavior

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dc.contributor.author Ramadan, Haya
dc.date.accessioned 2022-06-14T09:42:20Z
dc.date.available 2022-06-14T09:42:20Z
dc.date.copyright 2021 en_US
dc.date.issued 2021-06-07
dc.identifier.uri http://hdl.handle.net/10725/13658
dc.description.abstract Corporate social responsibility (CSR) is generally implemented by organizations because of legal obligations. In some organizations, the implementation is limited to external CSR activities directed toward society and the environment. Internal CSR (ICSR), which aims at looking after the welfare of employees, can have a positive impact on employees’ perceptions of overall CSR practices (PCSR). Research has shown that such perceptions create a favorable influence on employees’ behaviors, which include organizational citizenship behavior (OCB). The aim of this study is to shed light on the role of ICSR practices in enhancing employees’ perceptions of CSR practices, which in turn leads to a favorable outcome such as OCB. Drawing upon the Social Exchange Theory (SET), a conceptual model linking ICSR, employees’ perceptions of CSR practices, and OCB was developed. More specifically, this study examines the role of PCSR in mediating the relationship between ICSR and OCB. In order to test the conceptual model, data were collected through an online survey and analyzed using the Partial Least Square Structural Equation Modeling. The Smart PLS 3.0 software was employed to conduct the data analysis. The results validated the positive relation between ICSR and OCB and the mediating effect of PCSR. These findings can help organizations in acknowledging the importance of ICSR implementation and the positive consequences on employees’ OCB. en_US
dc.language.iso en en_US
dc.subject Social responsibility of business en_US
dc.subject Organizational behavior en_US
dc.subject Employees -- Attitudes en_US
dc.subject Lebanese American University -- Dissertations en_US
dc.subject Dissertations, Academic en_US
dc.title The Relationship Between Employees’ Internal Corporate Social Responsibility and Organizational Citizenship Behavior en_US
dc.type Thesis en_US
dc.title.subtitle The Mediating Role of Perceived CSR Practices en_US
dc.term.submitted Summer en_US
dc.author.degree MS in Human Resources Management en_US
dc.author.school SOB en_US
dc.author.idnumber 201502026 en_US
dc.author.commembers Sreih, Josiane
dc.author.commembers Messarra, Leila
dc.author.department Management Studies en_US
dc.description.physdesc 1 online (x, 40 leaves): col. ill. en_US
dc.author.advisor Kassar, Abdul-Nasser
dc.keywords Internal Corporate Social Responsibility en_US
dc.keywords Corporate Social Responsibility en_US
dc.keywords Perceived Corporate Social Responsibility en_US
dc.keywords Organizational Citizenship Behavior en_US
dc.keywords Social Exchange Theory en_US
dc.description.bibliographiccitations Bibliography: leaf 28-32. en_US
dc.identifier.doi https://doi.org/10.26756/th.2022.253
dc.author.email haya.ramadan@lau.edu en_US
dc.identifier.tou http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php en_US
dc.publisher.institution Lebanese American University en_US
dc.author.affiliation Lebanese American University en_US

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