The transformative role of firm information transparency in triggering retail investor’s perceived financial well-being

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dc.contributor.author Naveed, Muhammad
dc.contributor.author Farah, Maya F.
dc.contributor.author Hasni, Muhammad Junaid Shahid
dc.date.accessioned 2021-04-20T12:39:00Z
dc.date.available 2021-04-20T12:39:00Z
dc.date.issued 2021-04-20
dc.identifier.issn 0265-2323 en_US
dc.identifier.uri http://hdl.handle.net/10725/12720
dc.description.abstract Purpose: Based on transformative service research (TSR), the study explores the mechanisms by which a firm’s information transparency influences a retail investor’s perceived financial wellbeing. It proposes a model exploring the mediating roles of the investor's financial risk tolerance and self-efficacy in the relationship between a firm’s information transparency and the consumer’s perceived financial well-being. Design/Methodology/Approach: A survey was conducted by including a sample of 310 retail investors from Pakistan Stock Exchange (PSX) to test the proposed hypotheses. Data analysis was based on a series of multiple regressions, moderation and serial mediation analyses. Findings: The findings show that a firm’s information transparency harnesses investors’ perceived financial well-being. Information transparency also positively affects investors’ risk tolerance toward the firm and their financial self-efficacy while dealing with financial challenges. Limitations/Implications: The findings call for a deeper understanding of financial services’ interventions, and their underlying mechanisms to improve consumer financial well-being. On a methodological level, future studies could apply a mixed-method approach and SEM to explore new avenues for predicting investors’ financial well-being. Practical Implications: Besides validating TSR, the study have several implications for listed firms to adopt more transparent information reporting practices to improve investors’ perceived financial well-being. Accordingly, regulators should take initiatives to compel firms to comply with higher standards of information transparency. Originality/Value: The proposed model explores a concrete mechanism that helps listed firms to strengthen investors’ perceived financial well-being via information transparency. en_US
dc.language.iso en en_US
dc.title The transformative role of firm information transparency in triggering retail investor’s perceived financial well-being en_US
dc.type Article en_US
dc.description.version Published en_US
dc.author.school SOB en_US
dc.author.idnumber 199705300 en_US
dc.author.department Hospitality Management And Marketing en_US
dc.relation.journal International Journal of Bank Marketing en_US
dc.journal.volume 39
dc.journal.issue 7
dc.article.pages 1091-1113
dc.keywords Information transparency en_US
dc.keywords Retail investor en_US
dc.keywords Financial well-being en_US
dc.keywords Financial risk tolerance en_US
dc.keywords Transformative service research en_US
dc.identifier.doi https://doi.org/10.1108/IJBM-02-2021-0068
dc.identifier.ctation Farah, M.F., Naveed, M., Hasni, M. J. S. The transformative role of firm information transparency in triggering retail investors’ perceived financial well-being. International Journal of Bank Marketing, 39(7), 1091-1113. en_US
dc.author.email MFarah@lau.edu.lb
dc.identifier.tou http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php en_US
dc.identifier.url https://www.emerald.com/insight/content/doi/10.1108/IJBM-02-2021-0068/full/html
dc.orcid.id https://orcid.org/0000-0002-6251-4096 en_US
dc.author.affiliation Lebanese American University en_US

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