The role of ICT and innovation in enhancing organizational performance : the catalysing effect of corporate entrepreneurship

Abstract

Information and communication technologies (ICT)-based innovations and applications have become major drivers of enhanced organizational performance, economic growth, and social change. However, although the body of research that is pertinent to this area has substantially grown, the importance of complementary factors such as corporate entrepreneurship in enhancing the impact of technological innovation on organizational performance has yet to be addressed. This paper develops and tests a framework that depicts and examines the nature of the relationship between ICT-adoption/use and organizational performance in the Lebanese market, taking into consideration the impact that corporate entrepreneurship may have on this relationship. PLS is used to test the proposed relationships along with the significance of the mediation effect of corporate entrepreneurship. A multigroup analysis is also deployed to examine the impact of ICT-use level on the model. The proposed model is proven to be fit, the hypotheses are supported, and the implications are discussed.