Innovative sustainable methodology for managing in-house software development in SMEs

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dc.contributor.author Tarhini, Abbas
dc.contributor.author Yunis, Manal
dc.contributor.author El Kassar, Abdul-Nasser
dc.date.accessioned 2019-08-01T08:36:28Z
dc.date.available 2019-08-01T08:36:28Z
dc.date.copyright 2018 en_US
dc.date.issued 2019-08-01
dc.identifier.issn 1463-5771 en_US
dc.identifier.uri http://hdl.handle.net/10725/11188 en_US
dc.description.abstract Purpose – The purpose of this paper is to present an innovative agile methodology that proposes fundamental changes in managing the development of in-house information systems in small- and medium-sized enterprises (SMEs) and benchmarks it with one of two database technologies enabling these systems to be both efficient and competitive. Design/methodology/approach – The objectives are achieved by presenting an elaborated design of the agile methodology that manages the system development process by addressing three basic components: roles played by system players, process needed to fulfill the system development, and artifacts to document the project. A case study is conducted as a proof of the effectiveness of the proposed methodology and measures whether the selection of the database technology affects the effectiveness of the system development process. Findings – Results show that, compared with traditional methodologies, the proposed methodology reduced the cost of system development and testing by 30 percent and enhanced the IT – business alliance. Further, this work found that the selection of a suitable database technology is strongly related to the complexity and interrelationships between the data used. Originality/value – Such research did not receive the needed attention (Hunter, 2004) even in the past decade. Successful adoption of IT by companies could be in the form of customized IS which could be expensive for SMEs to adopt due to a lack in technical expertise and financial resources. The proposed methodology has the potential to promote sustainable development through helping SMEs in reducing the time and cost of IT project development. en_US
dc.language.iso en en_US
dc.title Innovative sustainable methodology for managing in-house software development in SMEs en_US
dc.type Article en_US
dc.description.version Published en_US
dc.author.school SOB en_US
dc.author.idnumber 199107350 en_US
dc.author.idnumber 198401540 en_US
dc.author.idnumber 199529190 en_US
dc.author.department Information Technology And Operations Management en_US
dc.description.embargo N/A en_US
dc.relation.journal Benchmarking: An International Journal en_US
dc.journal.volume 25 en_US
dc.journal.issue 3 en_US
dc.article.pages 1085-1103 en_US
dc.keywords SMEs en_US
dc.keywords Relational database en_US
dc.keywords Agile methodology en_US
dc.keywords In-house application development en_US
dc.keywords ORDB en_US
dc.keywords RDB en_US
dc.identifier.doi https://doi.org/10.1108/BIJ-05-2017-0103 en_US
dc.identifier.ctation Tarhini, A., Yunis, M., & El-Kassar, A. N. (2018). Innovative sustainable methodology for managing in-house software development in SMEs. Benchmarking: An International Journal, 25(3), 1085-1103. en_US
dc.author.email abbas.tarhini@lau.edu.lb en_US
dc.author.email myunis@lau.edu.lb en_US
dc.author.email abdulnasser.kassar@lau.edu.lb en_US
dc.identifier.tou http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php en_US
dc.identifier.url https://www.emerald.com/insight/content/doi/10.1108/BIJ-05-2017-0103/full/html en_US
dc.orcid.id https://orcid.org/0000-0002-9441-1649
dc.orcid.id https://orcid.org/0000-0001-5545-7241
dc.orcid.id https://orcid.org/0000-0002-8423-8723
dc.author.affiliation Lebanese American University en_US

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