Abstract:
This study was conducted at a writing center at an English medium university in
Lebanon in attempt to examine students‘ and tutors‘ perceptions about the effectiveness
of the center in terms of improving student writing. To gather data, a questionnaire was
given to 42 students upon visiting the center, interviews were conducted with five
tutors, and the researcher kept an anecdotal record. The results show that the majority of
students are satisfied with the tutorials, and this satisfaction could be correlated with the
fact that the tutors answered their questions, helped them improve their writing, and
offered them useful feedback. The tutors are also satisfied with the tutorials, and they
are flexible in their tutoring style. The anecdotal record adds to the center‘s
effectiveness.
