Corporate social responsibility (CSR) is becoming an indicator of organizations’ legitimacy. This study investigates the relationship between CSR and corporate ethics on one hand and organizational citizenship behavior on ...

The integration of new technologies into the lives of consumers has caused significant changes in their journey, while directly altering consumers’ moment of truth. This study proposes a theoretical framework depicting ...

Purpose – The purpose of this paper is to present an innovative agile methodology that proposes fundamental changes in managing the development of in-house information systems in small- and medium-sized enterprises (SMEs) ...

Information and communication technologies (ICT)-based innovations and applications have become major drivers of enhanced organizational performance, economic growth, and social change. However, although the body of research ...